PRIVACY POLICY

UAB DOJUS agro PRIVACY POLICY

This privacy policy (hereinafter - the Policy) contains information about how your personal data, which you may provide on the website www.dojusagro.lt (hereinafter - the Website), on social media accounts, by contacting us by email, by telephone or by contacting us directly at our registered office address, will be collected and processed,

The controller of the personal data referred to in this Policy is UAB ‘DOJUS agro’ Lithuanian branch, legal entity code 304705822, registered address Vilnius City Municipality, Vilnius City, Palangos str. 2-32). You can contact us by email at [email protected] or by telephone at +370 37 750260

Persons under the age of 14 may only provide their personal data through our website, social media accounts or any other possible means with the consent of their legal representatives (parents, adoptive parents, guardians, custodians).

1. For what purposes and what personal data do we process?

CONTRACTING AND SERVICE PROVISION

Your personal data (name, surname, telephone number, postal code or e-mail, information about your needs, payment details for goods/services (bank account number, payment method, etc.), purchase history (goods and/or services purchased), price of the goods and/or services, delivery address, and any other data necessary for entering into a contract and performance of the contract) will be processed for the purpose of entering into a contract for the purchase of goods, provision of services or other contract, as well as for the provision of services and risk assessment of debtors.

The use of GPR-enabled devices provided by us will also result in the collection and processing of your data (in which case we will provide information on the processing of data separately).

Legal basis: (i) performance of a contract; (ii) compliance with a legal obligation; (iii) legitimate interest of the Data Controller (debt recovery, risk management).

COMMUNICATION AND INFORMATION

We will process your personal data (name, surname, contact details, questions and other information you provide) in order to answer your questions and provide you with information. We receive this data when you ask questions using the form on this website, fill in the registration form, make requests and comments via social media accounts, participate in surveys, and when you call us to provide information during a conversation.

Legal basis: your consent.

DIRECT MARKETING

We will process your personal data (name, surname, type of farm/business, size of farm, email address, telephone number, address, information about news of interest to you) in order to inform you about the goods and services we and our partners distribute and to provide other relevant information. You will receive marketing from us if you subscribe to our newsletter or other communications. Also, if you fill in questionnaires provided by us when attending events organised by us. Existing customers may also receive marketing communications about similar goods and services from UAB ‘DOJUS agro’ Lithuanian branch.

Your data for marketing purposes will be processed by the Lithuanian branch of UAB ‘DOJUS agro’ Lithuanian branch acting as the data controller, which will process your data in accordance with this Policy.

You will be asked for your separate consent to receive direct marketing offers from our business partners.

Legal basis: (i) your consent; (ii) the Data Controller's legitimate interest (marketing to existing customers).

VIDEO SURVEILLANCE

We use CCTV cameras on our premises and in the area we manage. The purpose of such surveillance is to protect our employees, customers, other persons and property, to prevent crime and to identify offenders. You will be informed about video surveillance by means of warning signs at the entrances to the areas and premises being filmed.

Legal basis: legitimate interest of the controller (protection of property, employees and other persons).

COOKIES AND OTHER AUTOMATICALLY COLLECTED DATA

Our website uses three types of cookies:

You can manage your consent to statistical and performance cookies by using the cookie banner that appears on your first visit to the website or by changing the settings of the web browser you are using. You can find examples of how to do this in the most popular browsers on the following third-party websites (we are not responsible for their correctness or effectiveness): Internet Explorer,Chrome,Firefox,Safari,Opera.

Please note that our social network accounts are subject to the cookie policy of the relevant social network. For more information on our social networking policies , please see our separate section.

Legal basis: (i) your consent; (ii) the legitimate interest of the Data Controller (to enable essential cookies for website functionality).

SELECTION OF CANDIDATES

We will process your personal data (name, surname, date of birth, telephone number, email address, city, education, work experience, driving licence details, preferred position, references, test scores, grades, qualifications, professional skills, personal qualities and any other information you provide) for the purposes of recruitment. When applying for positions, please do not provide superfluous information that is not required. You will be provided with additional detailed information about the processing of personal data during the selection process.

Legal basis: (i) the legitimate interest of the Data Controller (selecting candidates for vacant positions), (ii) the conclusion of an employment contract, (iii) your consent to the retention of your data after the end of the selection process.

DEFENDING RIGHTS AND INTERESTS

In order to protect our legitimate interests and rights, to respond to claims or claims made against us, as well as when making such claims ourselves, we may process your data relating to the contracts entered into, the performance of contracts, the services provided and other data provided for in this Policy.

Legal basis: legitimate interest of the controller (defense of rights and interests).

2. Transfer of data to third parties

We may transfer your personal data in order to carry out our business operations and to provide necessary services:

For group companies in the Doha Group;
For lawyers;
For auditors;
For banks/companies that facilitate settlement operations, perform risk and credit assessment;
Companies that help organise competitions/events;
To public authorities such as the courts, police, the IRS, but only upon their request and only when required to do so by applicable law or to protect our rights or the safety of our customers, employees and resources;
Social networks (where you choose to provide your personal data to them);
Other companies that provide services at our request: IT service providers, auditors, marketing services companies;
Responsibly selected business partners DPD Lietuva, Synergy Effect, E-lab, SMS marketing, Mailerlite.lt, Deere&Company, Softera, Go ERP, Lietuvos paštas.
To other parties where required to do so by law or as necessary to protect our legitimate interests.

3. Data transfers to third countries

In certain situations, we may need to transfer your personal data to countries outside the European Union/European Economic Area, which may have a lower level of data protection policy. In such cases, we will do our utmost to ensure the security of the personal data transferred.

When transferring personal data to third countries, we will rely on:

With your explicit consent;
Contract (e.g. to order goods from the manufacturer, to apply a quality guarantee to goods, to advise on the manufacturer's products, parts and services);
A contract signed with the data recipient, based on the standard contractual clauses approved by the European Commission. The standard contractual clauses can be found here ;
The rules applicable to companies in the case of data transfers between group companies;
the European Commission's eligibility decision, where the recipient is located in a country whose level of data protection is the subject of that decision;
Authorisation from the State Data Protection Inspectorate.

We have put in place reasonable and appropriate physical and technical measures to protect the information we collect for the purposes of providing content/services, but we remind you that while we take reasonable steps to protect your information, no website, online transaction, computer system or wireless connection is completely secure.

4. Data retention periods

The personal data we collect is currently stored for the following periods:

Personal data	Legal basis	Retention period
Payment details	Contract	10 years after the date of the payment transaction.
Contracts for the sale of goods, provision of services or other contracts and their details	Contract	10 years after the end of the contract.
Personal data used for marketing	Consent, legitimate interest	On the basis of consent: 3 years after consent has been given to receive direct marketing communications, or (if consent has not been given) only for marketing of similar goods and services, as long as the customer has at least one valid contract with the Data Controller and has not objected to such marketing. Legitimate interest: during the term of the contract, unless an objection is received at the time of signing the contract or until an objection is raised.
Video surveillance	Legitimate interest	Up to 90 days.
Analytics data	Consent	If you accept the use of analytics cookies, analytics data is collected during each session for as long as you use our website (open it in your browser). When you leave the website, the analytics data is anonymised (the data that can identify you is removed without any possibility of reconstruction).
Questions and correspondence from you	Legitimate interest	These data are removed when they are no longer relevant (questions or queries are resolved). The maximum retention period for such data is 24 months.
Candidates' personal data	Legitimate interest, conclusion of the employment contract, consent (if applicable), assent	For selections for a specific position, until the end of the selection process. The selection shall be deemed to be complete when the successful candidate has successfully completed the probationary period, but not more than 3 months after the date of conclusion of the contract. If the Candidate consents to the storage of his/her data in the selection database, for a period of 2 years from the date of consent.

Please note that separate information on retention periods not specified here may be contained in a separate document, such as a contract with you.

5. Your rights

You have and can exercise the following data subject rights:

Know (be informed) about the processing of your data (right to be informed);
To know your data and how it is processed (right of access);
Request the rectification or, depending on the purposes of the processing of personal data, the completion of incomplete personal data (right to rectification);
Request the destruction of your data (right to be forgotten);
Request the Data Controller to restrict the processing of personal data on one of the legitimate grounds (right to restrict data processing);
Request the transfer of data provided to the Data Controller (right to transfer);
To object at any time to the processing of your personal data where such processing is carried out in the public interest or where the processing is necessary for the legitimate interests of the Data Controller or a third party (right to object to data processing);
If you believe your rights have been infringed under the GDPR, you can lodge a complaint with the supervisory authority. Lithuanian residents can lodge a complaint with the State Data Protection Inspectorate, for more information visit http://www.vdai.lrv.lt/ . If you are domiciled or working in another country, you can lodge a complaint with the supervisory authority of that country, for more information on data protection authorities in the European Union/European Economic Area Member States, please visit https://edpb.europa.eu/about-edpb/about-edpb/members_en . Before lodging a complaint, we suggest that you contact us first and try to resolve the problem together.

To exercise your rights, you can do so by writing to us at [email protected] or by using the links provided at the bottom of the promotional content material we provide.

In order to exercise your rights, we may ask you to prove your identity by means of a personal identification document or by means of electronic communication (e.g. electronic signature).

Please note that you may choose not to provide us with certain information (such as information required to register on the website or on a contact form), but in this case we may not be able to enable you to purchase our products online, contact you or provide you with our services.

6. Final provisions

Other websites that may be accessed through this site or whose features and functionality have been incorporated into online services have their own privacy policies and practices. Other companies, suppliers and business partners within the DoiS group of companies also have their own privacy policies and practices. We encourage you to read the privacy statements provided by all third parties before providing them with information or taking advantage of an offer or advertisement.

The policy shall be reviewed at least once every two years. When we update the Policy, we will notify you directly of what we consider to be material changes and by posting a notice on the Website. If you access or use our content and/or services after the posting of such a notice, we will consider you to have accepted the new requirements set out in the update.

Policy last updated on 2024-04-08.

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